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No two businesses are exactly the same, and no software can cover every kind of business. What we offer is a package designed to give you control over your operation.
We'll help you set it up, show you how to use it, and help you fix it if you run into trouble.
Windward System Five is a Microsoft Windows® program.
Windward Software Canada
We'll help you set it up, show you how to use it, and help you fix it if you run into trouble.
Windward System Five is a Microsoft Windows® program.
Windward Software Canada
The Small Print
© 2010 Windward Software Australia
Everything on these pages should be correct, but in the event we have erred, we're very sorry.
Everything on these pages should be correct, but in the event we have erred, we're very sorry.
System Five remembers. Its forty year history means you'll never have to seal off and archive previous transactions. If a customer asks about a purchase they made years ago, you can pull up the details of that sale with no more effort than a sale made yesterday.
Customer service is about the details, and System Five won't let you down. Its built-in calendar is connected to the entire system, so appointments and conversations can be tied to a customer or supplier account, viewed, edited and reported. You can attach documents like scanned contracts to a customer account, create pop-up warnings for other staff, or even upsell reminders.
The customer details screen
You can find your customers quickly and easily, by searching for their phone numbers, address, their post code, account number and more. You can even add contact names, so that corporate customers can have all of their staff under the same account.
System Five has fantastic customisable customer reports too. Recently one of our customers asked about finding all big-spending customers who hadn't purchased anything in the last six months. This was no problem for System Five. You can create a report that includes many different inclusion criteria, specify the details in the report itself, and export it directly into Microsoft Excel for a mail merge.
A customer's conversation and appointment history
More info on Customers and CRM? It's not easy to list all of the features of a program that's been around for a quarter century, but here are some more highlights:
Customer service is about the details, and System Five won't let you down. Its built-in calendar is connected to the entire system, so appointments and conversations can be tied to a customer or supplier account, viewed, edited and reported. You can attach documents like scanned contracts to a customer account, create pop-up warnings for other staff, or even upsell reminders.
The customer details screen
You can find your customers quickly and easily, by searching for their phone numbers, address, their post code, account number and more. You can even add contact names, so that corporate customers can have all of their staff under the same account.
System Five has fantastic customisable customer reports too. Recently one of our customers asked about finding all big-spending customers who hadn't purchased anything in the last six months. This was no problem for System Five. You can create a report that includes many different inclusion criteria, specify the details in the report itself, and export it directly into Microsoft Excel for a mail merge.
A customer's conversation and appointment history
More info on Customers and CRM? It's not easy to list all of the features of a program that's been around for a quarter century, but here are some more highlights:
- Customer Names Not Numbers
- Aged Debtor Summary or Detail Reports
- Debtor Statements, Early Payment Discounts
- Credit Limits and Account Suspension
- Customer Comments & P.O.Sales. Warnings
- Lay-By and Deposit Tracking
- Detailed Purchase History
- Contact Names & Appointment Scheduler
- Discount Schedule Settings & Exemptions
- Tax Exemptions & Reporting
- Classification Lookup Words
- Customer Loyalty Reports & Form Letters
- Export to MS Word or populare Word Processors
- Lookup Words
- Vehicle, Appliance or Unit service tracking and reports
- Back Orders or Special Orders from POS and Inventory
- Track Lead Source
- And MANY more options.